Privacy Policy

Last updated: 22 July 2026

This Privacy Policy explains how FMTV-8K (“we”, “us”, “our”) collects and uses personal data when you visit our website or use our IPTV-related services. It should be read together with our Cookie Policy and Terms of Service.

Who we are

The service is operated under the name FMTV-8K. For privacy questions, contact us at [email protected] or via our Contact page.

What data we collect

• Contact form data — name, email address, subject, and message when you contact us. Messages are delivered by email to our administrators and are not stored as records in our application database.
• Service account data — if you use the service, identifiers such as device key, MAC address, access/activation information, and related account status needed to provide and secure the service.
• Technical / session data — essential cookies and session identifiers required for security and site functionality (see the Cookie Policy).

Why we process data (purposes & legal bases)

• Provide and secure the service (contract / legitimate interests) — authentication, activation, renewals, playlists, and abuse prevention.
• Respond to enquiries (legitimate interests / steps prior to a contract) — handling messages sent through the contact form.
• Optional analytics (consent) — only if you opt in via the cookie banner. We do not currently load analytics or advertising trackers; if we enable them later, they will still require your consent.
• Legal compliance — where we must retain or disclose information to meet legal obligations.

Cookies

We use essential cookies for sessions, security (CSRF protection), and remembering your cookie preferences. Non-essential cookies or scripts (such as analytics) are not loaded unless you consent. Details are in our Cookie Policy. You can change your choices anytime via Cookie settings in the footer.

Sharing

We do not sell your personal information. We may share data with service providers who help us operate the website or deliver email (for example hosting or mail infrastructure), only as needed to provide the service, or when required by law.

Retention

• Contact emails are retained in our email systems as needed to handle your request and for normal business records.
• Service account data is kept while your account is active and for a reasonable period afterward for security and support.
• Session cookies expire according to our session configuration.
• Cookie preference storage is kept for up to 365 days (or until you clear it).

Your rights

If EU/EEA or UK data protection law applies to you, you may have rights to:

• Access your personal data
• Rectify inaccurate data
• Request erasure
• Restrict or object to certain processing
• Data portability (where applicable)
• Withdraw consent at any time (for processing based on consent), without affecting prior lawful processing
• Lodge a complaint with your local supervisory authority

To exercise these rights, contact [email protected].

International transfers

If our hosting or email providers process data outside your country, we take steps appropriate to the circumstances (such as using providers with suitable safeguards). Contact us if you need more detail about where processing takes place for your account.

Updates

We may update this Policy when our practices or the law change. The “Last updated” date at the top will change when we do. Please review this page periodically.

Contact

Privacy enquiries: [email protected] · Contact form